Email Migration Service

Many higher education institutions are contemplating migrating e-mail and other IT services to the Microsoft platform.  This couldn't be a better time to make the move to the most widely used and scalable system in the world - and with the help of CSI you can finally venture into The Cloud!

Financial Considerations

How much does Live@edu for Education cost?

CSI offers Live@edu to educational institutions at no cost to the institution. If schools want to automate account management, they can purchase server software through CSI, discounted especially for the Live@edu program, but there’s no requirement to purchase a server. 

In what areas are institutions realizing cost savings from the move to Live@edu?

The Microsoft Live@edu option is free! There is a wide array of functionality than can be given staff, parents and students. They also keep their e-mail for life.

Legal, Privacy and Security Issues

Can we request changes to the contract language?  What kind of scanning/indexing of user data is done?

None. Microsoft does not scan e-mail content for targeting ads, allow behavioral targeting of advertisements, or attach commercial tag lines to the bottom of e-mails.

Who owns the data in the e-mail?  Is the school’s data safe?

Yes. CSI and Microsoft are committed to the security and privacy of your school's data. Microsoft applies enterprise-grade standards and processes that have come with 30+ years of experience.

How are FERPA, COPPA, CIPA and other privacy requirements handled when using Live@edu?

Live@edu provides reliable and easy-to-use tools to support your organization's security and compliance strategy. Administrators can use the multi-mailbox search function in Outlook Live to search by keyword across multiple mail boxes.

Technical and Administrative Issues

How is Live@edu managed by the school?

E-mail addresses are provisioned by the school, just as they are today. Schools continue to create, distribute, and delete accounts. However, with an easy-to-use web management interface through CSI@K12 web portal, Live@edu reduces the time spent in managing school e-mail services. At the same time, Microsoft manages the hosting, including server uptime, spam- and virus-filtering, and data backup side-by-side with CSI. So CSI@K12 with Live@edu helps reduce both the school's infrastructure cost and frees the IT department to take on other strategic initiatives.

What type of support does Live@edu offer for end users?

Online support tools are available to end users for all Live@edu services.

How long does Live@edu implementation take?

It takes 15 to 20 minutes to complete the initial enrollment and with the help of CSI Migration Service complete rollout only takes days to complete, depending on the size of your school and the deployment options selected.

For further more information about info@csioutfitters.com, please also see the following sites to learn more about Live@edu:

Solutions Center for Education: http://www.microsoft.com/education/solutions/liveedu.aspx

Live@edu FAQs